All posts on November, 2017


Customer Service

Facebook Messenger Jumps to Business Websites

Facebook on Tuesday announced that it was preparing a plugin to its popular Messenger platform that will allow a website’s visitors to chat with a human or bot without leaving the location. Customer Chat is one of a number of changes in the version 2.2 update of Messenger platform revealed at the Web Summit in Lisbon, Portugal. The chat plugin will be available on desktop and mobile devices.

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Malware

Marcher Malware Poses Triple Threat to Android Users

A three-pronged banking malware campaign has been infecting Android phones since the beginning of this year, according to Proofpoint. Attackers have been stealing credentials, planting the Marcher banking Trojan on phones, and nicking credit card information. So far, they have targeted customers of BankAustria, Raiffeisen Meine Bank and Sparkasse, but the campaign could spread beyond Vienna.

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